+1-855-211-0932 (ID:170297)
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Customer Support


Context Help

If you get lost inside our Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A pop-up menu will open. It includes exhaustive information about all the operations that you can perform on the page in question. Each pop-up menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge variety of instructional video clips demonstrating how to work with our hosting Control Panel. They're shot for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can quickly get to know our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you need, take a peek at our extensive FAQ section, which contains questions asked by real customers and offers practical solutions. We regulary "revamp" our Frequently Asked Questions database with new Q&A's so as to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can get in touch with our great team of tech support engineers available 24-7-365 and eager to help you with any question. Each support ticket you open will be responded to within 1 hour (the average ticket response time is about 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 170297

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com